15+ years turning messy, high-stakes platforms into intuitive, premium product experiences for AT&T, Comcast, Samsung, eBay, Sony, and founder-led teams. Strategy to shipped, fast, with AI in the loop.
Systems, products, and AI experiences I've led, from enterprise scale to zero-to-one.
Conversational AI: Xfinity Assistant across voice, chat, SMS and social.
View case study →End-to-end IoT activation across Xfinity Internet and Flex.
View case study →
Booking & Scheduling
Payments & Invoicing
AI Business Partner & CRMBookings, payments, and client follow-ups, run end to end by AI agents and orchestrators.
View case study →Turning real-time signals into predictive, anticipatory product experiences.
Request access →Cost savings delivered
Activation lift
NPS improvement
Downloads, month one
Hands-on design leadership. Strategy set, work shipped.
I build and lead high-performing product design teams while staying close to the craft. My lane is the "hard stuff": complex, high-stakes products across enterprise and consumer product experiences, made to feel effortless, intuitive, and premium.
AI is woven into how I work, giving you the strategic thinking of a senior leader with the hands-on speed of a small team. U.S. patents. Proven business results.
Complex Products Made Simple.
Systems thinking, from ambiguity to simplicity.
Journeys, flows, and the real problem under the ask.
A north star and a system teams can build against.
AI-leveraged and fast, concept to interactive proof.
Design systems, measurable results, teams that keep shipping.
Beyond the MVP. I build for the MLE.
Minimum Loved Experience, faster to market with a product customers genuinely value, measured by engagement, validated by customer behavior, and iteratively refined through data.
Higher Adoption + Lower Tech Debt = Better Business Outcomes
The “minimum” isn’t about cutting corners, it’s about identifying the earliest experience that is genuinely valuable enough to create engagement, learning, and business momentum.
Tell me about your product. I read and reply to every message personally.